Terms of Service
These terms apply to the India e-Arrival Card assistance service provided through earrivalcardindia.com.
By placing an order, you agree to these terms.
1. Our service
We provide an independent, paid service to review, prepare and submit India e-Arrival Card details on your behalf.
We are not affiliated with the Government of India or its immigration authorities. You can complete the official government e-Arrival Card form yourself free of charge.
The e-Arrival Card is not a visa and does not guarantee entry into India.
2. Service fee
Our assistance fee is £15 per traveller, payable when ordering. This is our service fee, not a government charge.
Any applicable charges will be shown before payment.
3. Your responsibilities
You must provide accurate and complete passport, travel and contact details, including a valid email address.
If you apply for another traveller, you must have their permission or the appropriate authority to act on their behalf.
Please contact us promptly if you discover an error or your travel details change. Corrections after submission may require a new submission, depending on the official system’s requirements.
You remain responsible for holding the passport, visa, OCI card or other documents required for your journey.
4. Processing and delivery
The official e-Arrival Card can be submitted within 72 hours before arrival in India. Orders received earlier may be reviewed and prepared in advance, with submission taking place within the permitted window.
We will email your confirmation once submission is completed. Check your inbox and spam folder.
Processing may be affected by missing information, official system availability or timing restrictions. We cannot guarantee immediate completion or control immigration decisions.
We will provide our assistance with reasonable care and skill.
5. Cancellation and refunds
Cancellation and refund requests are handled under our Refund Policy and applicable consumer law.
Agreeing to these terms does not, by itself, waive your statutory cancellation rights.
6. Personal information and consumer rights
We handle personal information as described in our Privacy Policy.
Nothing in these terms excludes liability that cannot legally be excluded or limits your mandatory consumer rights, including those applicable in your country.
7. Contact
For questions, email: