Refund Policy
This Refund Policy outlines the circumstances under which refunds may be issued.
earrivalcardindia.com provides an independent India e-Arrival Card application assistance service. Our fee covers our assistance and is not a government charge.
Cancellation and refunds
If you cancel before work on your application begins, we will refund your service fee.
Once work has begun, refund requests will be assessed according to the work completed and your applicable consumer rights.
Refunds are not automatically available where:
Your application has already been reviewed or processed.
You provided incorrect or incomplete information.
Delays result from immigration system limitations or submission timing restrictions.
You change your mind or travel plans after processing has begun.
These conditions do not prevent a refund where required by law or where we have failed to provide the agreed service.
Requesting a refund
Email [email protected] with your name, application reference and reason for requesting a refund. Approved refunds will be returned to the original payment method within the applicable legal timeframe.
Your consumer rights
Nothing in this policy limits your statutory cancellation rights or other mandatory consumer protections, including those applicable in your country.